Booking Terms & Conditions

If you wish to book a place on one of the Salt Training Limited programmes, you may do so either via the website, by phone or in person. Provided that there is an available place on the course, we will email an invoice and the course joining instructions to you as confirmation of your booking (or, if you do not provide an email address, send it to you by post). This will contain information regarding the course booked, start dates, payment information and venue. Please read it carefully.

If Salt Training Limited declines to enrol you/the student for any reason or if, after accepting your/the student's enrolment Salt Training Limited subsequently discovers information which gives it reasonable grounds to believe that the course is not appropriate for you/the student for any reason, Salt Training Limited may cancel the booking and will notify you accordingly. Where this happens, unless the reason for the cancellation was your non-compliance with the terms (including, where you are booking on behalf of someone else, your failure to ensure that the student complies with the obligations applicable to them) Salt Training Limited will give you a full refund of any sums you have already paid.

Whilst Salt Training Limited will take all reasonable steps to make courses as inclusive as possible, you must be aware of the following:

all courses are delivered in English. However, Responsible adjustments can be requested, please refer to our 'Reasonable adjustments and Special consideration policy and procedure' (Available upon request)
workshops and assessments require a reasonable level of physical fitness and health; and
the trades that our courses cover, if not properly performed, can be potentially dangerous, and therefore Able Skills courses are designed for (and only suitable for) individuals intending to use the skills developed in the course of their trade.

Payment of Fees

All course fees are to be paid as per the invoiced instructions:

Balance payments can be made by cash, credit/debit card or BACS transfer, over the phone or in person.

Instalment Arrangements

Salt Training Limited may, at its entire discretion, accept payment in instalments (whether weekly or otherwise), although reserves the right to demand payment in full of any outstanding balance due at any time.

If paying by weekly instalments, payment must be made on the first day of each of your training blocks – as detailed on your invoice.

We require payment on the dates as set out on your invoice. If you fail to make payments by the date arranged on your invoice, we then reserve the right to suspend performing the remaining services until the outstanding balance is paid in full.

If you fail to make the agreed payments, we reserve the right to share data concerning debt collection with a third party to obtain the monies owed.

If you withdraw from a course that has a duration of longer than one week and where there is no opportunity for Able Skills to infill the space vacated, Able Skills reserves the right to demand any course fees outstanding to be paid in full and where payment is not received, we reserve the right to share data concerning debt collection to a third party to obtain the monies owed.

If the attended course is one week only, the balance will be due in full on the start date as advised on the invoice.

All amounts are expressed inclusive of VAT unless otherwise stated.

Failure to pay the balance as per the invoice terms may result in the candidate losing their place on all of the courses booked. Candidates will not be able to undertake their assessment unless full payment has been received; or a prior arrangement has been agreed.

The candidate's assessment paperwork and results will not be transmitted to the certification body for certification until full payment for the course has been received.

Candidates who do not achieve certification will not receive a refund of the fees which they have paid for the course.

Finance

If you have been successful in obtaining finance via our finance partners, you must adhere to their terms and conditions regarding the repayment schedule. This agreement is with you and the finance provider.

Rescheduling of courses

Should you wish to make any date changes to courses or any course package modules, you will be charged an administration fee of £50. All course change requests must be made in writing/email. Date changes will be made at the discretion of Salt Training Limited and can only be made once.

Date changes can only be made if there are more than 21 days before the course start date. Less than 21 days' notice before the course commences will be too late to make course changes due to some or all of the below:

Awarding Body enrolment requirements
registration fees
exam scheduling procedures
class and tutor allocation which will take place

Salt Training Limited will not move the course if the course start date is 21 days or less from the date your request is received.

Cancellation charges

Provided that you book more than 21 days in advance of the course start date, you will be entitled to a cooling off period.

If you wish to cancel under our cooling-off period arrangement, you must cancel by the earlier of the following dates:

14 days from the date on which you placed your booking: and

22 days before the course start date

This means that your cooling off period will normally be 14 days from the date of your booking, but you will not get any cooling off period if you booked 21 days or fewer before the course start date. This is because Salt Training Limited needs to confirm the final details as to who will be attending the course at least 21 days before the course start date.

If you cancel during the cooling-off period, you will receive a full refund, minus an administration fee of £50 for short courses and £150 for longer courses.

If you cancel after your cooling off period has expired, but more than 21 days before the Course Registration Date, you will not be entitled to any refund of your deposit but you will not have to pay the balance and, if you have paid the balance before you cancelled you will be entitled to a refund of the difference between the total you paid and the deposit. Please refer to our website for deposits payable.

Once paid, a deposit is non-transferrable and non-refundable except:

if you need to make a change to the booking, you may be able to do this as described above; and
if you wish to cancel the booking during the cooling off period you can receive a refund of the deposit (minus the administration fee) as described above.

Re-sits

Please note that if the required level of competency is not achieved in either practical or theory exams/assessments, it may be necessary for candidates to re-sit the sections which they have been unsuccessful in.

Resit fees

Construction Diplomas

Online/Written Exams – The cost for this is £20 (inc VAT) per exam.

Practical Assessments - The re-sit fee of £100.00 per day (inc VAT) will be incurred if this situation arises.

If additional TRAINING is required in any subject, this will be charged at a rate dependent on the nature and amount of training involved.

All resits need to be paid in full at the time of booking.

Absences

Once a course has commenced, you/the student must attend all sessions necessary to complete the course (once a course has started, it cannot be completed at a later date). You will not be entitled to any refund for any absence.

In the event of extreme weather conditions, Salt Training Limited will ensure it can provide a full service by using several contingencies. You/the student must ensure he/she can attend and Salt Training Limited will not be responsible (nor required to issue any refund or offer any alternative course dates) as a result of you/the student not attending due to extreme weather conditions such as heavy snow, strong winds, flooding or public transport disruptions/cancellations.

Salt Training Limited will review each absence and any reasons given for that absence. If the reason why you/the student was unable to attend was due to exceptional circumstances then Salt Training Limited may, in its discretion, offer an alternative date. Whether or not circumstances shall be deemed "exceptional" shall be at the sole discretion of Salt Training Limited. You may be asked for supporting documents to prove the exceptional circumstances alleged.

Unacceptable behaviour

The consumption of alcohol or drugs within our centres is prohibited. Salt Training Limited reserves the right to remove any candidate from a course if their behaviour towards other candidates and /or staff is unacceptable and disruptive to the course.

Photographic and sound recording equipment

Please note that the use of photographic and sound recording equipment is strictly prohibited within any part of the premises where the course is delivered. Any candidate found to be using this type of equipment during their training and/or assessment may be asked to leave their course with no refund of any prepayment.

Force majeure

Salt Training Limited shall not be liable to the Customer or be deemed to be in breach of Contract using any delay in performing or failure to perform any of Salt Training Limited's obligations in respect of the services if the delay or failure was due to any cause beyond Salt Training Limited reasonable control.

Liability

Salt Training Limited's total aggregate liability in respect of all causes of action arising out of or in connection with your booking and/or the student's participation in the course (whether for breach of contract, strict liability, tort (including negligence), misrepresentation or otherwise) shall not exceed the fee paid by you for the course;

Salt Training Limited shall not be liable for any claim to the extent that it relates to loss of profits, goodwill, business opportunity or anticipated savings, injury to reputation, wasted management time or indirect, consequential or special loss or damage regardless of the form of action, whether in contract, tort (including, but not limited to, negligence) or strict liability or otherwise howsoever arising and regardless of whether Salt Training Limited knew or had reason to know of the possibility of the loss or damage in question; and

if you are booking on behalf of another person (you are not the student yourself), you acknowledge and agree that any claim that is brought against Salt Training Limited for its failure or default must be brought by you, not the student, and that if, despite this, the student brings a claim against Salt Training Limited (whether in contract, tort (including, but not limited to, negligence) or strict liability or otherwise) you will indemnify Salt Training Limited against all losses, damages, claims, costs and expenses (including legal expenses) that it suffers or incurs as a result of that claim, including any amount that may be awarded to the student.

The express terms of this agreement are instead of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, custom, trade usage, course of dealing or otherwise, all of which are hereby excluded to the fullest extent permitted by law.

Nothing in this agreement shall limit or exclude Salt Training Limited's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, and/or for any other loss or damage the exclusion or limitation of which is prohibited by English law.

Disclaimer Regarding Advice Given

All advice given regarding career paths, abilities to join registration bodies, qualification advice or other career opportunities is correct at the point of enquiry. This may be subject to change and is beyond the control of Salt Training Limited. Salt Training Limited cannot be held responsible for changes to other organisations' joining requirements or qualification prerequisites. No refunds will be issued in the event of changes mentioned above.

Any opinions expressed by the course trainers represent his/her views and not necessarily those of Salt Training Limited and Salt Training Limited shall have no responsibility for them.

No Guarantee of Success

Completion of the course does not guarantee you/the students competence to perform work or ability to gain employment in the relevant field and Salt Training Limited makes no representation, warranty or guarantee as to such competence or ability. In undertaking any work, you/the student must take care to ensure that the work is within his/her competence and seek further instruction or supervision, if necessary. Any statement made to you by Salt Training Limited or its staff regarding the likelihood of obtaining employment and/or you/the student's potential earnings shall be treated as a matter of opinion and not a representation and shall be non-binding.

General Booking Note

Salt Training Limited reserves the right to alter booking arrangements if necessary and has the right to refuse any booking application, at its sole discretion.

The course qualification route booked is the correct route at the time of booking. Qualification routes are subject to change. Should any changes be made by the awarding bodies to qualifications, Salt Training Limited will endeavour to change the qualification route; however, Salt Training Limited will not be liable to you in any way as a result of such changes. Changes of this nature may affect the duration and cost of the course, which you accept by placing your booking.

Company details

All copyrights and websites are owned by Salt Training Limited

Registered Name: Salt Training Limited

Company Registration Number: 15145438

Registered Office, Trading Address & Head Office:

Unit 13

West Industrial Estates

Sea Street

Herne Bay

CT6 8JZ

Email: info@salttraininglimited.co.uk